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Value, convenience, and variety of choice are important for consumers, but above all, they seek high-quality products that promote health. As consumers take on greater responsibility when it comes to sustainable choices, they will expect the same of the products they purchase. According to ACI Worldwide, 8 in 10 consumers still buy perishable items in-store, while dry goods and non-food items are increasingly bought online. Both channels will continue to fulfill unique needs for shoppers and will need to complement each other to be successful.
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