Product Frequently Asked Questions
We have answers! Well, most of the time. Below you'll find answers to the most common question we receive on our products and services at TricorBraun.com. If you don't find what you are looking for feel free to email us at online@tricorbraun.com or use the 'Ask a Question' link on any of our product pages.
Plastic Bottles & Jars
Are the 10 oz. bottles available in HDPE?
We offer 10 oz. bottles in various materials, but HDPE options may be limited. Please email online@tricorbraun.com for availability.
I was hoping to get insight on some of the material properties of this HDPE. For example, what is the melt flow index?
Please contact online@tricorbraun.com for material properties such as the melt flow index.
Is it possible to get a sample?
Yes, samples are often available so you can confirm fit and quality before purchasing.
Good afternoon. Are these bottles compatible for heat filled sauces. What is the highest temp that can be used for these bottles? I am looking at the SKU 319523 ,12 oz Clear PET Plastic Long Neck Sauce Bottle 38-400 Neck Finish
For heat-filled sauces, we recommend confirming the exact maximum temperature with our Customer Support Team at online@tricorbraun.com.
Can you get a logo printed on jars?
Yes, we offer custom printing on jars.
Glass Bottles & Jars
Which cork will fit the 3 gallon Italian glass carboy 30 mm cork neck finish? #17 shows under related product but will it fit?
The #17 cork is designed for this carboy.
Is any of this glass recycled? Any sourcing information about the quality of it?
TricorBraun collaborates with suppliers who prioritize sustainability, and we can assist you in selecting glass packaging. For specific information on individual products, contact our Customer Support Team at online@tricorbraun.com.
Is it possible to get a sample?
Yes, samples are often available so you can confirm fit and quality before purchasing.
Can you get a logo printed on jars?
Yes, we offer custom printing on jars.
Does SKU 266087 9 oz Clear Glass Straight Side Jar 70-2030 Lug Neck Finish come in a carboard case with dividers?
This SKU, 266087, is packaged in a cardboard case and often features dividers, but shipping details can vary on a case-by-case basis, so for specifics please contact us at online@tricorbraun.com.
Caps & Closures
70-2030 Black Metal Lug Lined Closure - Vacuum Button.... I am needing 12 cases of these lids. Can you tell me where they would be shipping from? Thank you
Shipping for this closure may vary depending on your location.
I am looking for a 2 inch diameter flip top lid to replace defective lids on my water bottles. I need 300. Can you help me to find this item?
Please email online@tricorbraun.com with the specific bottle details, and we’ll help you find a compatible lid.
Which bottles do the 28-400 White PP Plastic Child Restraint lids fit?
Bottles with a neck finish of 28-400 would work with this closure.
Are the SKU 600238 pressure sensitive seals approved for food contact?
Yes, this pressure-sensitive liner is approved for direct food contact.
Is it possible to get a sample?
Yes, samples are often available so you can confirm fit and quality before purchasing.
Shipping
How are you cases packaged?
Our products are typically packaged in cardboard cases, with dividers if needed for protection. It can vary, however.
Can i pick up my order?
can i pick up a sample ?
where is your location in ontario, canada?
While we do offer will call at several locations, please reach out to our Customer Support team for more information.
I am looking to possibly purchase 1,200 pieces of your sku# 269366, or 100 cases to start with. While your cost per piece is competitive, when I just ordered and received 24 pieces shipping to my home, the shipping cost was more than the actual product cost. My multiple questions are different scenarios. 1. Can you ship 100 cases (1,200 pieces) directly to my home via a shipping company, using a lift gate as I would call it? (Zip code is 31088) 2. If you cannot ship direct to my home, could you ship to a business address that does not have a loading dock, and would a lift gate be required, or could/would the 100 cases be offloaded by hand? (Zip code is 31093) (3) Could you ship directly to the facility where I will be making my sauce product, and if they have a loading dock (not sure if they do or do not have a loading dock), would that save me on shipping costs? (Zip code is 30223) 4. What scenario would be best for shipping and can you provide an estimated cost for that scenario?
Yes, we can ship directly to your home location. You can add your items to the shopping cart and estimate freight charges.
What is the turn around time for shipping a case or a pallet? And what are the shipping charges? or is the price delivered?
It depends on a per-order basis, as there are many factors that can impact shipping turnaround time and cost.
Additional Product Types & Accessories
Hi what is the difference between the flairosol and the flairosol 2 genesys?
Also, what is your MOQ and do you have these stateside?
The Flairosol 2 Genesys is an upgraded version with different spray technology. Email online@tricorbraun.com for specific differences and minimum order quantities (MOQ).
Do your buckets have gallon or quart markings on them to know how much product is left?
Most of our buckets do not have pre-molded gallon or quart markings.
Is it possible to get a sample?
Yes, samples are often available so you can confirm fit and quality before purchasing.
Would you be able to send me a package of five 12oz sleek cans, with B64 ends so that I can test them before I make such a large purchase?
Yes we do offer sample orders, but please email online@tricorbraun.com to check availability.
SKU 344137
12 oz Silver Aluminum Sleek Brite Can 202 Diameter - Ball - For this product, are there any certificates available from the manufacturer, such as a compliance or testing documentation? Additionally, could you provide the technical specifications?
Common specification information can be found on the product page and we can provide certifications upon request.