By Becky Donner and Eric Blankenheim
BENCHMARKING IMPACT ON OPERATIONS
Consumers hate to dig their hand into the powder to retrieve the scoop – not only does this compromise hygiene but it leaves a mess! The EZ Scoop eliminates this problem and helps to create brand loyalty. From an operational standpoint, we wondered – how does it compare to the traditional drop scoop at the filler in terms of efficiency?
Today, scoops of all sizes are dropped into bottles containing all types of powdered products one at a time by the assembly line worker. This type of repetitive motion is known to result in neck and wrist strain due to container placement and posture. It can also cause potential contamination due to verification of scoop insertion. The EZ Scoop can be inserted into the neck ring of a bottle at any radius within 360 degrees and when tested, assembly line speeds were not compromised.
A recent ergonomic study was conducted to benchmark dropping the scoop into the bottle against the “light lip pinch” and the “cup-grasp and placement” technique with an error rate measured at zero. With reasonable work station setup, minimal training and practice, the EZ Scoop can be manually placed with limited stressors to workers and no impact on operational efficiency.
TricorBraun contracted with Blankenheim Services, LLC, an international ergonomics company based in Appleton Wisconsin, to evaluate the EZ Scoop product as it relates to packaging. Blankenheim Services’ niche is ergonomics, safety and industrial therapy. The team includes Certified Professional Ergonomists (CPEs), a Certified Safety Professional (CSP), and a team of ergonomic consultants and therapists who specialize in ergonomic risk in the manufacturing setting. These safety, engineering and therapy professionals have drawn on their work experience in the manufacturing setting to provide clients with value-added and proven services for over twenty years.
Eric Blankenheim OTR MSIE CSP CPE. Eric holds degrees in both Occupational Therapy and Industrial Engineering. He owns a patent on a hand tool design and consults internationally on the quantification of ergonomic risk factors.
Oguz Akkas. Oguz has both undergraduate and graduate degrees in engineering and is currently a PhD candidate at UW Madison in the area of ergonomic models of the upper extremity.
After an initial trial to explore various techniques, a formal evaluation of the old method of manually dropping the scoops compared with the optimal technique of placing the EZ Scoop was done using the following evaluation tools:
The Upper Extremity Strain Index1: This is a very wellresearched tool to evaluate ergonomic risks at the wrist and hand and considers factors including force, posture, repetition, time of contraction and speed of work.
ACGIH Threshold Limit Value2: This tool, developed by the American Conference of Governmental Industrial Hygienists considers both force and speed and is a tool which is very sensitive to small changes.
RULA3: This tool, while possibly less sensitive, considers the entire upper body, not just the forearm, wrist and hand. Traditional time study using MTM data4: While an ergonomic assessment tool, this is a well-researched method to assess the total amount of work.
Traditional time study using MTM data4: While an ergonomic assessment tool, this is a well-researched method to assess the total amount of work.
Worker report of difficulty level using the Borg Scale5: While the sample size was small, actual subjective worker perception was deemed important.
1J. Steven Moore and Arun, Garg, The Strain Index: A proposed method to analyze jobs for risk of distal upper extremity disorders; American Industrial Hygiene Association, 56: 443-458, 1995.
2Threshold Limit Values for Chemical Substances and Physical Agents in the Work Environment, Cincinnati, OH: American Conference of Governmental Industrial Hygienists, 1985.
3McAtamney, L. and Corlett, E.N. (1993) RULA: a survey method for the investigation of workrelated upper limb disorders, Applied Ergonomics, 24, 91-99.
4Niebel, Benjamin W., and Andris Freivalds. Niebels methods, standards, and work design. New York, NY, McGraw-Hill, 2003
5Borg, G. (1998), Borg’s Perceived Exertion and Pain Scales, Human Kinetics, Champaign, IL. Gunnar Borg, 1970, 1985, 1998
Testing occurred at a packaging location with multiple trials of 70 seconds per trial. Run speed was controlled at 20.5 bottles per minute based on the contract filler’s report of a maximal run speed. Each trial was recorded by two video cameras and included representatives from Blankenheim Services, as well as engineers from TricorBraun and the contract filler.
Blankenheim Services has found that the EZ Scoop, developed by TricorBraun, appears to be a practical idea that not only addresses consumer pain points in terms of hygiene, convenience and mess but it can easily be incorporated into production lines without a negative impact on productivity levels or added risk to workers in terms of stress or efficiency. While Blankenheim Services did not specifically review consumer satisfaction, it is more than apparent that consumers would rather have a scoop that is easy to access. For manufacturers and brand owners, the results of this study support the implementation of this solution.
With the average direct and indirect costs of a musculoskeletal disorder being $69,594.00 plus the individual worker’s pain and suffering, all stakeholders including TricorBraun, the brand owner and the filler contractor should benefit from an understanding that the EZ Scoop placement does not increase the line worker’s ergonomic stressors.
While many factors contribute to quality, productivity and safety, having the EZ scoop placed within line of site of the worker appears to potentially contribute positively to all three.
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